Technical Support

Before applying the product, remove all pieces from the package and create a panel. After removing the pieces, verify that the set is harmonious.

The mosaics and digital accessories may be applied in many different ways. Therefore, use your creativity when creating the panels.

Some products purposefully exhibit various effects in color, design, and texture providing different tonalities throughout the pieces. When dealing with a handmade product, minor differences may be found, either in size or color. Only apply the product if the panel is acceptable.

Only apply the product if the panel is acceptable.

Applying

The mosaics and digital accessories may be applied in many different ways. Therefore, use your creativity when creating panels. Some products purposefully exhibit various effects in color, design, and texture providing different tonalities among the pieces. When dealing with a handmade product, minor differences may occur, either in size or color. Only apply the product if the panel is acceptable.

Grout

Grouting is done 72 hours after applying the pieces. Choose the grout color closest to the color of the material composing the mosaic. During the grouting process, constantly clean the mosaic with a cloth or sponge that is soft and moist. It is much more difficult to clean when the grout is dry. Once the mosaic is applied, do not use chemical products for cleaning. Use only water and soap or products that are designed to be used on mosaics.

Daily Cleaning

It is recommended to use a moist cloth with soap or duster. Do not use chemical products.

Returns are only accepted before applying the product.

LA Wall
Suitable for use on walls.

LB General Residencial and Light Commercial
Suitable for interior use in homes, in areas with no access to exterior areas. Not suitable for kitchens, hallways and garages. Also suitable for LA locations.

LC General Residential and Light Commercial
All residential areas (except garages) and commercial areas with no access to exterior areas. Also suitable for LA and LB locations.

LD Commercial
All commercial and residential areas, excluding areas with very high traffic. Also suitable for LA, LB and LC location.